What is the definition of a Ventra card marked as 'Suspended'?

A Ventra card marked as 'Suspended' indicates that it is currently inactive. This status can occur for various reasons, such as the card being reported lost or stolen, or if there are issues with the account that has caused it to be disabled temporarily. When a card is suspended, it cannot be used for fare payment on transit services until the issue is resolved.

While a negative balance on a Ventra card may suggest that the cardholder owes money, that condition does not specifically lead to a 'Suspended' status. A suspended card reflects a more general condition of inactivity that prevents its use, distinguishing it from scenarios where the balance might be simply negative but the card is still operational.