Where can customers retrieve lost items that were left on a CTA bus?

Customers can retrieve lost items that were left on a CTA bus at the CTA Lost and Found office. This is the correct process because the CTA has a centralized system to manage lost items, ensuring that they are safely collected, stored, and returned to their rightful owners. When an item is reported lost, it is directed to this dedicated office, which keeps track of everything that is found on buses or stations.

Retrieving lost items directly from bus drivers or at the nearest bus stop is not reliable; bus drivers are not responsible for storing lost items, and items left on buses can easily get mixed up or lost before reaching a central location. Similarly, public libraries do not serve as a repository for lost items from CTA services. Thus, the CTA Lost and Found office is the only appropriate venue for customers to reclaim their belongings.